"I've had Norman help me with major fitouts 3 times - Trevor organised our newsagency fitout in 1996 and we were very happy with the results. We moved to larger premises twice since then, and have continued to be very happy with the results Norman have given us each time.

"Delivering during the right time frames, and to a competitive price have been important factors in our happiness about the way the work was approached. I'd come up with a plan and then Norman would massage it to make sure that it worked with Australia Post regulations but still did what I wanted. Of particular help to us has been a large storage closet in the retail area that they suggested would be of benefit - it's very handy for merchandise to stock from.

"In taking out walls to expand the shop they helped organise a carpenter that they work with regularly - modifications that had to be done were resolved without stress. Usually this sort of thing is very stressful but it just isn't with Trevor's and his team.

"Norman come recommended by Australia Post with good reason - they know Australia Post fitouts inside out. Plus, Trevor's very likeable and approachable - and I was kept informed of what was going on throughout the process.

"Nothing was too much trouble. The team worked through the night to meet deadlines - nothing too much trouble, and they give excellent after sales service. Normally the big suppliers aren't interested in helping with the small stuff but Norman do, which is excellent."

Vicki Maguire

Acacia Ridge Post Office